Frequently Asked Questions (FAQ)

FAQ

Please find here some answers to the more open and frequently asked questions (faq). If you can’t find the answer here, ask at the bottom of the page.

Payments

At present the site uses two payment gateways, that enables three options. Firstly there is the PayPal gateway, so anyone…

At present the site uses two payment gateways, that enables three options. Firstly there is the PayPal gateway, so anyone holding a PayPal account or a valid credit card, can purchase products from the store. The second option is the BACS system of bank transfer payment. You can simply transfer the outstanding balance via your bank account through to the store’s, and the transaction will be achieved.

Category: Payments

The website not only holds its own SSL Certificate, that encrypts sensitive transaction information, but also the payment…

The website not only holds its own SSL Certificate, that encrypts sensitive transaction information, but also the payment gateway used by the site’s store is PayPal. This gateway only makes the transactions via the actual PayPal site and not information is transferred via this site. So all payments are as secure as the PayPal website service.

Category: Payments

The site store has set up the BACS Bank transfer system, to use in the checkout…

The site store has set up the BACS Bank transfer system, to use in the checkout environment. Due to the nature of the transaction process, what will happen is that when you make an order and use BACS at the checkout, your order will be placed on hold. This will allow you to take the emailed information and make a deposit at your local bank or via online banking and send the outstanding amount via this method. Please use your Order ID as the payment reference. Your order will not be shipped until the funds have cleared in our account.

Category: Payments

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